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中英文對(duì)照表之一:機(jī)場(chǎng)指示牌
中文 英文 中文 英文
機(jī)場(chǎng)費(fèi) airport fee 出站(出港、離開(kāi)) departures
國(guó)際機(jī)場(chǎng) international airport 登機(jī)手續(xù)辦理 check-in
國(guó)內(nèi)機(jī)場(chǎng) domestic airport? 登機(jī)牌 boarding pass (card)
機(jī)場(chǎng)候機(jī)樓 airport terminal 護(hù)照檢查處 passport control immigration
國(guó)際候機(jī)樓 international terminal 行李領(lǐng)取處 luggage claim; baggage claim
國(guó)際航班出港 international departure 國(guó)際航班旅客 international passengers
國(guó)內(nèi)航班出站 domestic departure 中轉(zhuǎn) transfers
衛(wèi)星樓 satellite 中轉(zhuǎn)旅客 transfer passengers
人口 in 中轉(zhuǎn)處 transfer correspondence
出口 exit; out; way out 過(guò)境 transit
進(jìn)站(進(jìn)港、到達(dá)) arrivals 報(bào)關(guān)物品 goods to declare
不需報(bào)關(guān) nothing to declare 貴賓室 V. I. P. room
海關(guān) customs 購(gòu)票處 ticket office
登機(jī)口 gate; departure gate 付款處 cash
候機(jī)室 departure lounge 出租車 taxi
航班號(hào) FLT No (flight number) 出租車乘車點(diǎn) Taxi pick-up point
來(lái)自...... arriving from 大轎車乘車點(diǎn) coach pick-up point
預(yù)計(jì)時(shí)間 scheduled time (SCHED) 航空公司汽車服務(wù)處 airline coach service
實(shí)際時(shí)間 actual 租車處(旅客自己駕車) car hire
已降落 landed 公共汽車 bus; coach service
前往...... departure to? 公用電話 public phone; telephone
起飛時(shí)間 departure time 廁所 toilet; W. C; lavatories; rest room
延誤 delayed 男廁 men's; gent’s; gentlemen’s
登機(jī) boarding 女廁 women's; lady’s
由此乘電梯前往登機(jī) stairs and lifts to departures 餐廳 restaurant
迎賓處 greeting arriving 酒吧 bar?
由此上樓 up; upstairs 咖啡館 coffee shop; cafe
由此下樓 down; downstairs 免稅店 duty-free shop?
銀行 bank 郵局 post office
貨幣兌換處 money exchange; currency exchange 出售火車票 rail ticket
訂旅館 hotel reservation 旅行安排 tour arrangement
行李暫存箱 luggage locker 行李牌 luggage tag
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中英文對(duì)照表之二:機(jī)票
飛機(jī)票
(指限定條件)
endorsements/restrictions 前往城市 to
旅客姓名 name of passenger 承運(yùn)人(公司) carrier
旅行經(jīng)停地點(diǎn) good for passage between 航班號(hào) flight no.
起點(diǎn)城市 from 座艙等級(jí) class (fare basis)
起飛日期 date 機(jī)號(hào) plane No.
起飛時(shí)間 time 機(jī)座號(hào) seat No.
訂座情況 status 吸煙坐位 smoking seat
機(jī)票確認(rèn) ticket confirm 非吸煙席 non-smoking seat
登機(jī)口 gate    
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出(入)境卡
family name year
First (Given) Name month
性別 sex 偕行人數(shù) accompanying number
male 職業(yè) occupation
female 專業(yè)技術(shù)人員 professionals & technical
國(guó)籍 nationality 行政管理人員 legislators &administrators
國(guó)籍 country of citizenship 辦事員 clerk
護(hù)照號(hào) passport No. 商業(yè)人員 Commerce (Business People)
原住地 Country of Origin??(Country where you live) 服務(wù)人員 service
前往目的地國(guó) destination country 農(nóng)民 farmer
登機(jī)城市 city where you boarded 工人 worker
簽證簽發(fā)地 city where visa was issued 其他 others
簽發(fā)日期 date issue 無(wú)業(yè) jobless
前往國(guó)家的住址 address while in 簽名 signature
街道及門(mén)牌號(hào) number and street 官方填寫(xiě) official use only
城市及國(guó)家 city and state day
出生日期 date of Birth? (Birth date)    
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surname 失效日期(或必須在...日之前入境) expiry date ( 或before)
first (given) name 停留期為...... for stays of
性別 sex 10天 ten days
出生日期 birthdate 8周 eight weeks
國(guó)籍 nationality 3個(gè)月 three months
護(hù)照號(hào) passport No. 6個(gè)月 six months
編號(hào) control No. 1年 one year
簽發(fā)地 Issue At 3年 three years
簽發(fā)日期 Issue Date (或On) 簽證種類 visa type(class)
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日期、數(shù)字、符號(hào)
一月 JAN 七月 JUL
二月 FEB 八月 AUG
三月 MAR 九月 SEP
四月 APR 十月 OCT
五月 MAY 十一月 NOV
六月 JUN 十二月 DEC
day (s) year (s)
week (s) 1993年6月12日 12 Jun. 1993
month (s) 1993年6月12日 Jun. 12, 1993
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機(jī)場(chǎng)報(bào)關(guān)常用英文
一. 入關(guān)
麻煩請(qǐng)給我你的護(hù)照。 May I see your passport, please?
這是我的護(hù)照。 Here is my passport / Here it is.
旅行的目的為何?
(移民)(觀光)(公務(wù))
What's the purpose of your visit?
(Immigrant)(Sightseeing)(Business)
隨身攜帶多少現(xiàn)金?
大約10,000元。
?How much money do you have with you?
I have 10,000 dollars.
祝你玩得愉快。 Good. Have a nice day.
謝謝。 Thank you.
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二 行李
我在何處可取得行李? Where can I get my baggage?
我找不到我的行李。 I can't find my baggage.
這是我的行李票。 Here is my claim tag.
你總共遺失了幾件行李? How many pieces of baggage have you lost?
請(qǐng)描述你的行李。 Can you describe your baggage?
它是一個(gè)中型的灰色紳耐特皮箱。 It is a medium-sized Samsonite, and it's gray.
它是一個(gè)上面系有我名牌的大型皮制黑藍(lán)色行李箱。 It is a large leather suitcase with my name tag. It's dark blue.
它是一個(gè)茶色小旅行袋。 It's a small overnight bag. It's light brown.
我們正在調(diào)查,請(qǐng)稍等一下。 Please wait for a moment while we are investigating.
我們可能遺失了幾件行李,所以必須填份行李遺失報(bào)告。 We may have lost some baggage so we'd like to make a lost baggage report.
請(qǐng)和我到辦公室。 Would you come with me to the office?
多快可找到? How soon will I find out?
若是今天無(wú)法找到行李,你將如何幫助我? How can you help me if you can't find my baggage today?
我想要購(gòu)買(mǎi)過(guò)夜所需的用品。 I'd like to purchase what I need for the night.
一旦找到行李,請(qǐng)立即送到我停留的飯店。 Please deliver the baggage to my hotel as soon as you've located it.



三 海關(guān)申報(bào)
請(qǐng)出示護(hù)照和申報(bào)單。 Your passport and declaration card, please.
是否有任何東西需要申報(bào)?
沒(méi)有。
Do you have anything to declare?
?No, I don't.
請(qǐng)打開(kāi)這個(gè)袋子。 Please open this bag.
這些東西是做何用? What are these?
這些是我私人使用的東西。 These are for my personal use.
這些是給朋友的禮物。 These are gifts for my friends.
你有攜帶任何酒類或香煙嗎? Do you have any liquor or cigarettes?
是的,我?guī)Я藘善烤啤?/td> Yes, I have two bottles of whisky.
這個(gè)相機(jī)是我私人使用的。 The camera is for my personal use.
你必須為這項(xiàng)物品繳付稅金。 You'll have to pay duty on this.
你還有其他行李嗎? Do you have any other baggage?
請(qǐng)將這張申報(bào)卡交給出口處的官員。 Please give this declaration card to that officer at the exit.
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四 機(jī)位預(yù)約、確認(rèn)篇
聯(lián)合航空,您好。 Hello. This is United Airlines.
請(qǐng)說(shuō)您的姓名與班機(jī)號(hào)碼? What's your name and flight number?
行程是那一天?
6月10日。
When is it?
June 10th.
我找不到您的大名。
真的?
I can't find your name.
Really?
我仍然無(wú)法在訂位名單中找到您的名字。 I still can't find your name on the reservation list.
一個(gè)經(jīng)濟(jì)艙座位,對(duì)嗎? One economy class seat, is that right?
你必須至少1小時(shí)前辦理登機(jī)。 You must check-in at least one hour before.
抱歉,這班飛機(jī)已客滿。 Sorry, this flight is full.
下一班飛往多倫多的班機(jī)何時(shí)起飛? When will the next flight to Toronto leave?
太好了。請(qǐng)告訴我班機(jī)號(hào)碼與起飛時(shí)間? That will be fine. What's the flight number and departure time?
我想要再確認(rèn)班機(jī)。 I'd like to reconfirm my flight.
我的名字是Wesley Cheng ,班機(jī)號(hào)是UA 003飛往多倫多的。 My name is Wesley Cheng, and the flight number is UA 003 for Toronto.
我想要確認(rèn)班機(jī)時(shí)間沒(méi)有改變。 I'd like to make sure of the time it leaves.
請(qǐng)?jiān)俑嬖V我一次您的大名? May I have your name again?
別擔(dān)心,這班班機(jī)仍有空位提供新的訂位者。 Anyway, we have seats for new bookings on this flight.
沒(méi)問(wèn)題,您已完成訂位。 No problem,now you have been booked.
起飛前2小時(shí)。(飛機(jī)客滿時(shí))
那么,請(qǐng)幫我重新訂位。
Two hours before departure time.
?Then, please give me a new reservation.
若是我在此等候,有機(jī)位的機(jī)率有多大?
后天,星期五。
What is the possibility of my getting a seat if I wait?
The day after tomorrow, Friday.
費(fèi)用多少? What is the fare?
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打招呼常用語(yǔ)
你好,史密斯先生。 Hi/Hello, Mr. Smith.
再見(jiàn),史密斯先生。 So long/See you, Mr. Smith.
很高興見(jiàn)到/認(rèn)識(shí)你。 I’m glad/pleased to know/see/know you.
見(jiàn)到你真高興。 How nice to meet you.
很高興再次見(jiàn)到你。 Good/ nice/ glad /pleased to see/ meet you again.
又見(jiàn)面了。 Small world, isn’t it?
見(jiàn)到你很高興。 I’m glad to have met you.
希望不久后能再見(jiàn)到你。 I hope we’ll meet again some time.
好久不見(jiàn)了 Haven’t seen you for some time/a long time.
It’s been a long time.
Long time no see!
真沒(méi)想到會(huì)(在這里)遇見(jiàn)你。 What a (pleasant) surprise (meeting you here)!
真沒(méi)想到會(huì)(在這里)遇見(jiàn)你。 I didn’t expect to meet you here!
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常用寒暄語(yǔ) 
一切/生意都好嗎? How’s everything/business?
過(guò)得好嗎? How’s (your)life?
How are things with you?
近況好嗎? What’s new with you?
Anything new?
過(guò)得不錯(cuò)嘛! You’re keeping well.
近來(lái)忙什么? What are you doing these days?
周末過(guò)得如何? How was your weekend?
身體如何? How are you?
好點(diǎn)了嗎?
好嗎?
現(xiàn)在感覺(jué)好點(diǎn)了嗎? 
Are you better?
Are you well?
Are you feeling better now?
確實(shí)很好,謝謝。
很好,謝謝。
I’m very well indeed, thank you.
Quite well, thank you.
Pretty good, thank you.
Fine, just fine.
好極了。 I’m just great.
幸福極了。 I’m on top of the world, thanks.
好得不能再好了 Couldn’t be better.
還算好 Fair to middling, thanks.
還不錯(cuò),謝謝。 Ok, thanks.
相當(dāng)不錯(cuò),謝謝 Pretty fair, thanks.
并不太壞,謝謝。 Not (too) bad, thanks.
無(wú)可抱怨。 No complaints.
一般,謝謝。 Just so-so, thanks.
不,不怎么好。 No, nothing much.
和從前一樣。 Same as ever.
哦,老樣子。 Oh, the usual rounds.
馬馬乎乎。 Bearing up, bearing up.
還算活著,真是一點(diǎn)也說(shuō)不上好。 Still alive –just not at all well.
湊合,謝謝。 Surviving, thanks.
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如何投訴和道歉
到不滿意的事情和對(duì)待需要投訴時(shí),禮貌地說(shuō)比較奏效。而且有趣的是,你可能先要說(shuō)SORRY,再提出你的投訴,這樣顯得很有教養(yǎng)和禮貌,你的問(wèn)題才會(huì)得到更圓滿的解決。
  比如,在商店里,收款員找錯(cuò)了錢(qián),你可以說(shuō):
"Excuse me, I think you've given me the wrong change"
或者"Sorry, I think this change is wrong. I gave you $20, not $10."

  在酒店里房間的調(diào)溫器壞了:
"Excuse me, but there's a problem with the heating in my room."
"Sorry to bother you, but I think there's something wrong with the air-conditioning."

  失竊了:
"I'm afraid I have to make a complaint. Some money has gone missing from my hotel room."

  房間沒(méi)有整理:
"I'm afraid there's a slight problem with my room - the bed hasn't been made."

  當(dāng)人們發(fā)現(xiàn)自己錯(cuò)了而道歉,一般都會(huì)說(shuō)SORRY,然后再提出把事情做好的解決辦法。
  比如對(duì)應(yīng)上面對(duì)調(diào)溫器的投訴:"Excuse me, but there's a problem with the heating."
  或者"I'm sorry - I'll get someone to check it for you."
??? 或者"Sorry to hear that - I'll send someone up."
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